Communication

Customer Support (multilingual)

Job ID: #

22703

 

  • Respond to customers queries in timely and efficient manner

  • Ensure customer satisfaction and provide professional customer support

  • Communicate with customers using various channels

  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution

  • Able to identify when the issue should be re-assigned to another department

  • Keep records of customer interactions, comments, reports and complaints

Company:

Job Swipe

Location: 

Lisbon, France.

Company Size:

1-5 Employees

Job Type:

Full Time

Date:

Jul 19, 2022

Requirements


  • Native level of Italian, French, Spanish or German

  • English fluency 

  • Comfortable communicating using various channels (telephone, email, social media, etc.)

  • Excellent communication skills

  • Resourceful and stress resilient personality that can keep calm in all situations

  • Ability to meet tight deadlines with minimum supervision and in timely manner

  • (Eventually) Able to work from anywhere remotely

Apply Now 

Thanks for submitting!