Communication
Customer Support (multilingual)
Job ID: #
22703
Respond to customers queries in timely and efficient manner
Ensure customer satisfaction and provide professional customer support
Communicate with customers using various channels
Handle customer complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
Able to identify when the issue should be re-assigned to another department
Keep records of customer interactions, comments, reports and complaints
Company:
Job Swipe
Location:
Lisbon, France.
Company Size:
1-5 Employees
Job Type:
Full Time
Date:
Jul 19, 2022
Requirements
Native level of Italian, French, Spanish or German
English fluency
Comfortable communicating using various channels (telephone, email, social media, etc.)
Excellent communication skills
Resourceful and stress resilient personality that can keep calm in all situations
Ability to meet tight deadlines with minimum supervision and in timely manner
(Eventually) Able to work from anywhere remotely